40 Revealing Difficult Conversations Quotes That Will Unlock Your True Difficult conversations quotes showing 1 30 of 183. “the single most important thing [you can do] is to shift [your] internal stance from "i understand" to "help me understand." everything else follows from that. . . . remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Difficult conversations by douglas stone, bruce patton, and sheila heen is an indispensable guide to navigating challenging discussions with grace and effectiveness. the authors, experts in negotiation and communication, delve into the art of addressing sensitive topics and conflicts constructively. rather than avoiding difficult conversations or resorting to harmful confrontation, the book.
Quotes About Difficult Conversations 40 Quotes 253 quotes from douglas stone: 'the single most important thing [you can do] is to shift [your] internal stance from "i understand" to "help me understand." everything else follows from that. . . . remind yourself that if you think you already understand how someone feels or what they are trying to say, it is a delusion. Important quotes. “in fact, the gap between what you’re really thinking and what you’re saying is part of what makes a conversation difficult.”. (part 1, chapter 1, page 7) people operate with subtext and unspoken assumptions all the time. the problem is that when a difficult conversation arises, this can cause a host of problems. Then we'll see if we can find common ground.” “we need to resolve this somehow. the only way to do that is for each of us to be flexible and try to come together.”. ― renée evenson, powerful phrases for dealing with difficult people: over 325 ready to use words and phrases for working with challenging personalities. 3. “true conversation is an art, and it requires as much worth in the listener as in the speaker.”. – plato. 4. “a good conversation is like a game of tennis – it requires both players to participate actively.”. 5. “listen with curiosity. speak with honesty. act with integrity.”.
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