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How To Create A Customer Journey Map Using Powerpoint We Show You How When first working toward omnichannel marketing, I see businesses often struggle with incomplete data or siloed information, which can hinder the accurate mapping of the customer journey To make a group video call on the Echo Show, create a contact group within your Alexa app Then say, "Alexa, video call [contact group name]" to initiate the call If you're using Microsoft PowerPoint to create a slideshow, music might be the perfect addition You may want a fun upbeat song on a slide or a soft subtle melody throughout the presentation By creating a detailed map of each stage in the customer journey — from initial awareness to post-purchase support — companies can gain valuable insights into their customers’ thinking
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